Own the end-to-end design process for key customer journeys across web and mobile—from research and discovery through to high-fidelity design and delivery
Collaborate with cross-functional squads (Product, Engineering, Marketing, Ops) to deeply understand customer needs and business goals
Plan and run user research to test assumptions, validate ideas, and uncover new opportunities
Create flows, wireframes, and prototypes to explore and communicate your ideas
Contribute to and evolve our design system to ensure a consistent and high-quality user experience
Share your design thinking with clarity, engaging stakeholders in your process and decisions
Champion user-centered design and advocate for UX best practices across the business
Requirements
3–5+ years’ experience as a UX/UI or Product Designer in a high-traffic B2C or D2C digital product or e-commerce environment
A strong portfolio demonstrating end-to-end design work across responsive web and/or native mobile
Skilled in Figma, Miro, and common product tools like Jira or Confluence
Comfortable leading or supporting user research—both qualitative and quantitative
Experience working within and contributing to a design system
Able to navigate ambiguity, simplify complexity, and balance detail with big-picture thinking
Clear communicator who collaborates well and welcomes feedback from teammates and stakeholders
(Bonus) Experience mentoring others or improving design team rituals
(Bonus) Service design experience or front-end knowledge
Benefits
Heaps of development opportunities
stretch projects, secondments and unlimited learning courses via Go1