Designing and building internal tools – from scratch and on top of existing systems – to streamline how teams work.
Writing code daily (likely TypeScript/Python/JS) to build UIs, APIs, integrations, automations and internal dashboards.
Developing and maintaining AI-powered workflows and agents.
Owning the technical design of internal systems & workflows : data flows, integrations, permissions, and edge cases.
Translating operational problems into technical builds.
Leading the technical direction for internal tools & AI.
Owning quality, reliability and performance of the internal tools and AI agents you ship.
Iterating quickly based on feedback from internal users, metrics, and usage data.
Partner with operations and the overall business to understand bottlenecks and turn them into scalable solutions.
Debugging bugs and edge cases in internal tools.
Shipping fixes and improvements quickly.
Running small experiments: Prototyping new automations.

Strong software engineering foundation, ideally full‑stack across backend and some frontend.
Deep capability in one or more of: TypeScript or JavaScript (Node.js, React, Next.js)
Python (Fast API, Flask, Django, scripting)
.NET Core (C#)
Hands-on experience with APIs and integrations including REST, webhooks, authentication, and third‑party tools.
Solid understanding of databases and data modelling across Cosmos DB, SQL or NoSQL.
Comfortable working with automation and workflow tools such as Power Automate or scripting.
Experience with Azure AI Foundry for LLMs
Exposure to other LLMs, AI agents, or prompt engineering with experience integrating AI into real products or operational workflows.
Ability to design and deliver end‑to‑end systems spanning UI, API, data storage, integrations, and monitoring.
Able to take ambiguous or inefficient business processes and convert them into clear, reliable workflows.
Comfortable running light discovery with internal stakeholders to understand problems, constraints, and edge cases.
Skilled at breaking complex work into small, shippable increments with clear prioritisation.
Experience mentoring or guiding another engineer through code reviews, design input, or technical direction.
Confident working with non‑technical stakeholders and able to communicate technical trade‑offs clearly.
Builder mindset with a bias toward shipping, learning, and iterating.
Strong sense of ownership.

Attractive salary
25 days annual leave
Competitive benefits and Pension contribution scheme through Nest
Flexible working hours and hybrid/remote working options to support a healthy work-life balance
Regular Team Socials
Investing in Your Future: continuous learning opportunities, professional training programs, and career advancement paths
A supportive and inclusive workplace that values diversity and encourages collaboration and innovation
Employee Recognition programs to recognise and reward employees for their contributions and achievements

Technical Product Lead

Key skills