Own product features end-to-end: spec → prototype → ship → iterate, across frontend and backend.
Work closely with customers: onboard new accounts, run weekly check-ins, and act as a high-agency partner to drive adoption and outcomes.
Build core customer workflows for voice-agent QA: test creation, scenario management, evaluation results, analytics, debugging, and triage.
Turn messy, high-dimensional data (calls, transcripts, tool events, traces, eval outputs) into product experiences that are obvious and actionable.
Partner with customers to understand their reliability pain, then translate it into shipped product with measurable outcomes.
Tighten the product loop: instrumentation, funnels, and feedback so we know what’s working and what’s not.
Maintain high engineering velocity while keeping craftsmanship: clean APIs, strong abstractions, and excellent UI polish.

3+ years building customer-facing products in a high-velocity environment (startup experience a plus).
Fluent in TypeScript and comfortable across the stack (React/Next.js + Node services).
Ship quickly but with discipline: you write clear code, strong tests where it matters, and avoid accidental complexity.
Have strong product instincts: you can simplify complex workflows into crisp UX and make good tradeoffs under ambiguity.
Love talking to users, diagnosing friction, and iterating until a feature feels “done.”
Care about reliability: you build with observability, failure modes, and data correctness in mind.
Communicate clearly: written specs, crisp PRs, and decisions that scale across a fast-moving team.

Product Engineer

Key skills