Logistics Manager

Role Overview

• Own all inbound international shipments into the US across ocean, air, and ground
• Manage routing, booking, and execution across multiple countries of origin (APAC & EMEA regions)
• Track all shipments in a centralized system, proactively identifying potential delays and bottlenecks
• Ensure all shipments are planned, tracked, and delivered against program timelines
• Anticipate delays and proactively implement mitigation strategies (re-routing, shipping method shifts, etc.)
• Serve as the central point of truth for shipment status across internal teams
• Oversee US import compliance including HTS classification, duty rates, and documentation accuracy
• Partner with brokers and forwarders to ensure proper declarations and avoid delays or penalties
• Validate duty calculations and ensure alignment with landed cost assumptions
• Support tariff optimization strategies (e.g., country of origin shifts, classification strategies)
• Own freight cost validation from quote → invoice → final landed cost
• Audit and approve all freight invoices, identifying discrepancies and recovering costs where needed
• Partner with Production & Finance to ensure accurate freight COGS and margin tracking
• Build and maintain freight benchmarks (cost per CBM/kg, lane-level cost trends, etc.)
• Identify opportunities for cost savings through consolidation strategies, and carrier/forwarder negotiations
• Partner with Operations-Leadership to own relationships with US-based 3PLs and warehouse partners
• Ensure operational excellence across inbound receiving, inventory management, kitting support, and outbound fulfillment
• Monitor and enforce SLAs (receiving timelines, pick/pack accuracy, ship times)
• Identify gaps in current logistics workflows and implement scalable solutions
• Standardize SOPs across booking, tracking, and communication
• Maintain accurate logistics data across NetSuite and internal trackers

Requirements

• 5+ years of experience in logistics and/or supply chain management
• Experience with transportation, warehousing, inventory management, and distribution
• Experience with international shipping regulations (APAC & EMEA regions), customs procedures, and compliance requirements, including HTS codes and duty calculations
• Proven track record in negotiation, contract management, and cost control strategies
• Experience implementing TMS tracking systems to aggregate freight data
• Excellent problem-solving and decision-making abilities in a fast-paced environment
• Exceptional organizational and time-management skills with the ability to manage multiple priorities
• Strong leadership, communication, and interpersonal skills, with the ability to collaborate cross-functionally
• Experience working with NetSuite or other ERP systems
• Proficiency in Microsoft Office Suite, particularly Excel, Word, and Outlook

Tech Stack

• ERP

Benefits

• Full-Time Benefits (Medical, Dental, Vision, Disability, Life)
• Mental Health Mondays: once a month our offices close globally (that's 12 additional days per year ! )
• Generous Paid Time Off – Including your birthday, personal days, time-off around holidays.
• Paid Parental Leave
• Summer Fridays
• Discretionary Bonus