About this role

Be responsible for the overall success of projects, coordinating with Consulting and Delivery teams.
Create and manage end-to-end project schedules with clients, in collaboration with Program and Tech Office teams.
Work with the Consulting Manager to identify and propose resources appropriate to the client context.
Serve as the main point of contact and the client-facing reference for all project and contractual matters.
Build and maintain a relationship of trust with client sponsors and stakeholders.

Education: Master’s degree (Bac+5) in engineering or computer science (or equivalent).
Experience: Minimum 10 years’ experience in consulting (ERP implementations), in Fintech SaaS, and in delivering complex projects.
Significant experience in complex and mission-critical environments (ideally card payments / payments).
Experience working with large enterprise or regulated clients.
Languages: French — fluent (C2); English — professional proficiency (B2–C1).

Time Savings Account (CET) available
Swile meal card (restaurant vouchers)
FMD (Forfait Mobilité Douce) — sustainable mobility allowance
Employee savings plans (PEE, PERCO), profit-sharing and employer matching (bonuses)

Customer Delivery Manager

Key skills