Start by leading the USA squad with a heavier emphasis on scrum leadership, delivery execution, sprint rigor, and technical coordination while the platform and offering continue to mature.
Serve as the primary owner for squad-level execution, ensuring stories are well-defined, technically grounded, and aligned to roadmap priorities, customer needs, and business goals.
Bring enough technical depth and hands-on builder experience to validate architecture, technical requirements, acceptance criteria, and the execution details required for high-quality delivery.
Work closely with product leadership, engineers, architects, and design partners to translate strategic priorities into epics, user stories, acceptance criteria, and sequenced sprint goals.
Hold the squad accountable to delivery outcomes, technical integrity, and release readiness in partnership with product and engineering leads.
Act as a primary product counterpart for distributed delivery, collaborating closely with India squad partners and other global engineering stakeholders to keep work aligned across regions.
Communicate product context, business value, customer impact, and success criteria to the team while making clear trade-off decisions on scope, sequencing, and readiness.
Partner with leadership to define and track KPIs, adoption metrics, and outcome measures for the capabilities owned by the USA squad.
Ensure the team understands how external clients may eventually evaluate, buy, implement, and use the product, including implications for onboarding, configuration, integration, supportability, and future productization.
Collaborate directly with business leaders, Customer Success, Sales, and IT stakeholders to refine requirements, validate priorities, and incorporate market and customer feedback into planning.
Lead requirements elaboration, business process detailing, and solution design sessions for features owned by the USA squad.
Support UAT planning, validation, defect resolution, release readiness, and post-release feedback loops for externally released product features.
Help coordinate dependencies across USA and India squads so work can move efficiently without losing product intent, technical quality, or accountability.
Grow over time into deeper Technical Product Owner responsibility as the platform, product model, and external offering mature.
Requirements
Mandatory: Strong SaaS engineering background, prior experience as a Technical Product Owner / Product Owner, and prior Scrum Master experience.
Demonstrated experience working closely enough to engineering to validate technical details, challenge weak story definition, and guide execution toward quality outcomes.
Hands-on builder background or equivalent engineering-adjacent execution experience that provides credibility in technical discussions related to architecture, APIs, integrations, data isolation, and non-functional requirements.
Experience leading teams through structured delivery, including sprint planning, backlog refinement, execution follow-through, and delivery accountability.
Certified Scrum Master (CSM) or equivalent is preferred.
8+ years of total experience, with 3+ years leading AI, software, or technically complex product delivery efforts.
Strong understanding of Agile principles and frameworks.
Excellent communication, prioritization, and problem-solving skills.
Practical AI product experience is ideal, especially experience translating AI/ML capabilities into customer-facing features and measurable outcomes, but it is not a deal breaker.