Technical Product Owner

Role Overview

• Start by leading the USA squad with a heavier emphasis on scrum leadership, delivery execution, sprint rigor, and technical coordination while the platform and offering continue to mature.
• Serve as the primary owner for squad-level execution, ensuring stories are well-defined, technically grounded, and aligned to roadmap priorities, customer needs, and business goals.
• Bring enough technical depth and hands-on builder experience to validate architecture, technical requirements, acceptance criteria, and the execution details required for high-quality delivery.
• Work closely with product leadership, engineers, architects, and design partners to translate strategic priorities into epics, user stories, acceptance criteria, and sequenced sprint goals.
• Hold the squad accountable to delivery outcomes, technical integrity, and release readiness in partnership with product and engineering leads.
• Act as a primary product counterpart for distributed delivery, collaborating closely with India squad partners and other global engineering stakeholders to keep work aligned across regions.
• Communicate product context, business value, customer impact, and success criteria to the team while making clear trade-off decisions on scope, sequencing, and readiness.
• Partner with leadership to define and track KPIs, adoption metrics, and outcome measures for the capabilities owned by the USA squad.
• Ensure the team understands how external clients may eventually evaluate, buy, implement, and use the product, including implications for onboarding, configuration, integration, supportability, and future productization.
• Collaborate directly with business leaders, Customer Success, Sales, and IT stakeholders to refine requirements, validate priorities, and incorporate market and customer feedback into planning.
• Lead requirements elaboration, business process detailing, and solution design sessions for features owned by the USA squad.
• Support UAT planning, validation, defect resolution, release readiness, and post-release feedback loops for externally released product features.
• Help coordinate dependencies across USA and India squads so work can move efficiently without losing product intent, technical quality, or accountability.
• Grow over time into deeper Technical Product Owner responsibility as the platform, product model, and external offering mature.

Requirements

• Mandatory: Strong SaaS engineering background, prior experience as a Technical Product Owner / Product Owner, and prior Scrum Master experience.
• Demonstrated experience working closely enough to engineering to validate technical details, challenge weak story definition, and guide execution toward quality outcomes.
• Hands-on builder background or equivalent engineering-adjacent execution experience that provides credibility in technical discussions related to architecture, APIs, integrations, data isolation, and non-functional requirements.
• Experience leading teams through structured delivery, including sprint planning, backlog refinement, execution follow-through, and delivery accountability.
• Certified Scrum Master (CSM) or equivalent is preferred.
• 8+ years of total experience, with 3+ years leading AI, software, or technically complex product delivery efforts.
• Strong understanding of Agile principles and frameworks.
• Excellent communication, prioritization, and problem-solving skills.
• Practical AI product experience is ideal, especially experience translating AI/ML capabilities into customer-facing features and measurable outcomes, but it is not a deal breaker.

Benefits

• Medical, Dental, and Vision Insurance
• 401(k)
• Paid company holidays
• Paid time off
• Paid parental and caregiver leave
• Plus more! See benefits https://www.aheadbenefits.com/ for additional details.