Develops relationships with paper mill customer base to identify Andritz sales opportunities
Conducts paper machine audits and service calls to assist customers with innovated sales applications
Ensures customer needs are clearly defined and addressed in a timely manner.
Conducts paper machine optimization, shutdown inspections, and prepares onsite reports.
Optimize operating efficiencies for customers utilizing proprietary modeling software programs
Troubleshoots customer problems and provides and/or helps implement appropriate solutions
Mitigates warranty exposure through early detection and prevention of potential problems
Assists paper mills to set up proper records and complete value results platforms
Helps the local team build and maintain comprehensive databases on customer paper machine clothing and/or roll covers, and/or bowed rolls and/or mechanical specifications, installations and product life information.
Conducts “Rezolve
press optimization studies” of area paper machines to enhance paper machine productivity and increase Andritz sales
Searches out and recommends new machine clothing, and/or roll cover, and/or bowed roll applications
Communicates field activity, including sales opportunities, inter-company items, and competitive issues to the appropriate Sales Manager.
Prepares monthly summary to the Regional Sales Manager outlining highlights of the previous month, a forecast of the requirements of the following month, areas of opportunity in the field, plant issues, and competitive issues/gossip
Manages an expense budget to maintain and grow business.
Requirements
Degree preferred in Engineering or Business and/or extensive maintenance, production or sales experience within the paper or other related applicable industry.
Excellent communication and interpersonal skills
Proven relationship builder
Paper mill aptitude
Strong entrepreneurial drive
Strong computer skills including solid understanding of Word, Excel and general database management