Dynamics AX/D365 Consultant

Role Overview

• Deliver exceptional customer service, ensuring client satisfaction throughout all stages of engagement.
• Support pre-sales activities as needed, providing technical expertise and guidance.
• Plan, manage, and execute implementations to scope, schedule, and budget, delivering value-added solutions.
• Conduct client workshops to capture business processes, requirements, and system design needs.
• Collaborate with users to formulate, document, and analyze business requirements and processes.
• Identify inefficiencies in business processes and recommend optimal practices, system functionality, and improvements.
• Develop functional specifications, system documentation, and user manuals for internal and external stakeholders.
• Configure, set up, and maintain ExFlow applications to meet client requirements.
• Provide formal training sessions and ongoing support to internal teams and clients.
• Liaise with on-shore and off-shore development teams to deliver robust, high-quality solutions on time.
• Design and execute data migration strategies to ensure accurate and seamless system transitions.
• Utilize project management methodologies to develop project plans, allocate resources, and manage timelines and budgets.
• Create and execute system test plans to ensure solution quality, integrity, and alignment with client needs.
• Use data and process modeling techniques to create clear system specifications for software design and development.
• Act as a central reference point for project decision-making, providing guidance, support, and expertise throughout implementation.
• Provide go-live and post-live support, ensuring smooth transition and adoption of solutions.
• Configure and implement ExFlow modules and deliver comprehensive user training.
• Collaborate with onshore and offshore development teams to deliver high-quality technical solutions.
• Execute data migration strategies, prepare go-live plans, and provide post-implementation support.

Requirements

• At least a bachelor’s degree in ICT or Business or equivalent is required.
• One year plus experience in a related field
• Fluency in English, both written and verbal.
• Strong team‑leading skills, including the ability to support other team members in achieving their objectives.
• A clear ability to organize your own time and resources.
• Effective and clear written communication skills.
• Effective communication with senior management as well as junior staff at our clients.

Benefits

• Flexible work arrangements
• Professional development opportunities