Analyse operational data across KYC/AML, trading and settlement, corporate actions, and cash reconciliations
Map end-to-end operational processes and create clear process flow documentation
Identify inefficiencies, control gaps, and data discrepancies within operational workflows
Build and maintain dashboards using BI tools to monitor operational performance and risk metrics
Develop and automate recurring operational reports using SQL and Excel
Write SQL queries (including joins) to extract, validate, and reconcile data from multiple sources
Partner with stakeholders to translate business requirements into analytical specifications
Redesign data-intensive processes to improve accuracy, scalability, and control
Contribute to data quality initiatives and root-cause analysis

3+ years’ experience in a Data Analyst, Operations Analyst, or similar role, with exposure to operational processing or operational data
Experience within financial services, ideally in a retail investment or fintech environment
Strong working knowledge of SQL (including joins)
Proven experience using BI tools (e.g. Metabase, Tableau, Power BI) and building production-ready dashboards
Advanced Excel expertise, including complex formulas, data manipulation, and reconciliation work
Experience performing data validation and operational root-cause analysis
Strong stakeholder management skills, with the ability to communicate clearly with both technical and non-technical teams
Structured, ownership-driven approach to problem-solving
English fluency (C1 level and above).

Operations Data Analyst

Key skills