Key skills
AWSAzureCloudGoogle Cloud PlatformGraphQLTableauBIPower BIGCPGoogle CloudIAMCloud StorageSAMLSSOCustomer SuccessSales
About this role
Role Overview
- connect product capabilities to real-world customer environments with precision, creativity, and a “solve-anything” mindset
- Blend deep expertise across integrations, identity, security, and automation with translating complex requirements into scalable, reliable solutions
- Partner closely with Sales, Customer Success, Product, and Engineering to guide customers through discovery, implementation, and long-term technical success
- Lead Technical Integrations & Architecture Design and support integrations across Azure, AWS, and GCP environments
- Guide customers through API integrations, authentication flows, and architecture design
- Configure and validate secure data exports to customer cloud storage and BI platforms (e.g., Power BI, Tableau)
- Support email authentication and deliverability configurations (SPF, DKIM, DMARC, routing)
- Own Technical Onboarding & Deployment, leading technical onboarding for enterprise and complex customer environments
- Develop structured implementation plans aligned with customer IT and security teams
- Validate configurations and automation flows to ensure scalability and performance
- Partner on Pre
- and Post-Sales Technical Discovery & Solution Design by translating customer requirements into clear, executable implementation approaches
Requirements
- 4–7 years of experience in a customer-facing technical role (Solution Engineer, Sales Engineer, Technical Consultant, or similar)
- Hands-on experience with Microsoft 365 / Exchange Online and/or Google Workspace in complex environments
- Experience implementing identity and access integrations, including SAML SSO and SCIM provisioning
- Familiarity with cloud platforms (Azure, AWS, or GCP) and modern API-based integrations (GraphQL preferred)
- Working knowledge of security and email authentication ecosystems (IAM, SPF, DKIM, DMARC)
- Own complex, ambiguous technical problems and drive them to resolution in real customer environments
- Translate technical complexity into clear recommendations that guide customer decisions and influence cross-functional execution across Sales, CS, Product, and Engineering
Tech Stack
- AWS
- Azure
- Cloud
- Google Cloud Platform
- GraphQL
- Tableau
Benefits
- medical, dental, and vision coverage (with a portion of premiums covered by the company)
- life insurance
- PTO
- 11 paid holidays plus 2 floating holidays
- wellness benefits
- paid parental leave
- 401(k) match
- more