Own the end-to-end technical integration lifecycle for strategic clients, from initial discovery and solution design to a successful go-live.
Act as the primary technical point of contact for a portfolio of clients, building trust and ensuring a seamless integration experience with the Loyal Guru platform.
Design and architect robust and scalable integration solutions tailored to complex client needs, leveraging your deep knowledge of our platform and Google Cloud Platform.
Proactively identify and troubleshoot complex technical challenges that arise during and after the integration process, collaborating with internal teams to ensure swift resolution.
Work in close partnership with the Head of Integrations & Delivery to align client solutions with the team's architectural standards and best practices.
Collaborate with Customer Success Managers to ensure a smooth handover post-integration and provide ongoing technical account management to drive product adoption and long-term success.
Translate complex client requirements into clear technical specifications for the Product Development team.
Serve as a subject matter expert on our platform's integration capabilities, representing the team in discussions with Product and other departments.
Requirements
5+ years of proven experience in a technical, client-facing role (e.g., Senior Integration Specialist or Solutions Architect) within a SaaS environment.
Expert-level knowledge of Google Cloud Platform (GCP).
Hands-on experience with Data Integration and ETL tools and concepts (e.g., Talend).
Solid grasp of SQL and/or NoSQL databases and a deep understanding of object-oriented programming languages (Python, Java, Go, C#, etc.).
Proven experience designing, managing, and troubleshooting complex API integrations (REST, SOAP, etc.).
Exceptional communication skills with a proven ability to explain complex technical concepts simply to all types of stakeholders.
An analytical, problem-solving mindset and the ability to manage multiple complex projects simultaneously.
A degree in Computer Science, Software Engineering, or equivalent work experience.
Tech Stack
Cloud
ETL
Google Cloud Platform
Java
NoSQL
Python
SOAP
SQL
Swift
Go
Benefits
Flexibility & Work-Life Balance
Intensive workday: Every Friday and throughout August.
Day off on your birthday: Because celebrating is important.
True hybrid model: Come to the office, but with real freedom to manage your time.
25 days of vacation: Unplugging is part of the job, too.
Budget for training and language classes: Learn what inspires you and expand your horizons.
Access to Wellhub and BH Bienestar: Care for your physical and emotional health.
50% discount on health insurance (Sanitas).
In-office yoga classes: Find your zen in the middle of the workday.
Team pádel: Sport, fun, and connection.
Frequent team buildings: Good vibes inside and outside the office are guaranteed!