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Business Lending Consultant at ANZ | JobVerse
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Business Lending Consultant
ANZ
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Business Lending Consultant
Australia
Full Time
5 hours ago
H1B Sponsor
Apply Now
Key skills
Communication
Problem Solving
Negotiation
Sales
About this role
Role Overview
Respond to incoming calls from Business Lending customers
Complete follow-up tasks that require Outbound calls to Business Lending customers
Deliver exceptional customer experiences
Work within a quality driven and compliant environment
Manage complaints within required timeframes, policy and procedures
Collaborate across channels to meet customer needs
Requirements
Previous Banking customer service/sales experience (not mandatory)
Experience within a contact centre environment or an operational/support role preferred
High level computer literacy and navigation skills
Experience in delivering high quality customer experience within required timeframes
Demonstrated ability to use customer and commercial acumen to enhance overall performance across people, customer, and risk measures
Good problem solving and negotiation skills
Effective interpersonal and communication skills (written & verbal)
Demonstrated ability to work as a supportive team member
Committed to self-development and opportunities to increase capability in role
Computer literacy and navigation skills
Demonstrated ability to work within a compliance environment
Benefits
A range of benefits and support resources for a healthy work-life balance
Apply Now
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