Deliver engaging software demonstrations to prospective accounting firms
Support accounting firms and their clients through onboarding, training, and ongoing support
Provide prompt, professional, and personable service through our support ticketing system
Take ownership of client issues from identification through to resolution
Collaborate with Product Management to communicate client feedback and support future product improvements
Drive client success and adoption by delivering a high-quality support experience
Respond to technical accounting queries in writing and via client meetings
Provide clear and practical guidance on lease accounting requirements
Identify opportunities to improve internal processes and client workflows
Assist in developing Knowledge Base content, particularly relating to FRS 102
Deliver training sessions to software users
Collaborate closely with the Accounting Support & Education team

3–7 years of experience working with clients in a B2B environment
Bachelor’s degree in Accounting, Business, or a related field, or Chartered Accountant qualification
Experience working in a fully remote environment
Excellent written and verbal communication skills
Strong attention to detail and organizational ability
Ability to manage multiple priorities in a fast-moving environment
Solid understanding of accounting principles
Knowledge of, or willingness to develop expertise in, FRS 102 Section 20 and IFRS 16
Strong client-focused mindset with a proactive and solutions-driven approach.

UK Accounting Manager – Support & Education

Key skills