Associate Manager, SDS Authoring

Role Overview

• Lead and support a Sofia-based team
• Manage, coach, and develop a team of ERD Authoring specialists based in Sofia
• Hold regular 1:1s focused on workload, development, performance, and team support
• Foster a collaborative, inclusive, and accountable team environment
• Lead performance conversations, goal setting, reviews, and promotion recommendations
• Support onboarding and ramp-up of new team members
• Stay hands-on in authoring and technical delivery
• Prepare and review complex Safety Data Sheets and related regulatory documentation using SAP EHS and related tools
• Interpret supplier data to determine chemical composition and apply hazard classification across global regulatory frameworks
• Evaluate products for marketability, global inventory, and dangerous goods transport requirements
• Contribute to delivery quality, authoring consistency, and timely customer outcomes
• Drive team effectiveness and operational excellence
• Support resource allocation and capacity planning
• Help balance workload and ensure timely, high-quality delivery across the team
• Act as a first point of escalation for team and customer-related issues
• Partner with delivery managers and cross-functional colleagues to address challenges and improve service
• Improve processes and strengthen knowledge sharing
• Contribute to authoring guidance, process documentation, and training materials
• Identify process gaps and support scalable improvements
• Help ensure established workflows and quality standards are followed
• Support continuous improvement through audits, coaching, and knowledge sharing
• Use technology with confidence and curiosity
• Work within a highly system-based and data-rich authoring environment
• Use tools, including AI-enabled solutions, responsibly to improve efficiency and quality
• Bring an open mindset to new technologies, evolving workflows, and future platform changes

Requirements

• Bachelor’s or master’s degree in chemistry, toxicology, pharmacy, biologics, or another science-related field
• Experience in SDS authoring, hazard communication, regulatory affairs, chemical safety, or a closely related area
• Prior experience leading, mentoring, coaching, or coordinating the work of others, or readiness to step into a formal people management role
• Strong understanding of chemical regulations and hazard communication frameworks such as GHS, EU CLP, and REACH
• Strong analytical, communication, and problem-solving skills
• Comfort working in complex systems and with detailed regulatory data
• Fluency in English and Bulgarian
• Ability to work effectively in a hybrid role with regular in-office presence in Sofia

Preferred

• Experience with SAP EHS
• Experience with other SDS authoring platforms such as 3E Generate, WERCS, Sphera, or Lisam
• Familiarity with dangerous goods transportation regulations such as IATA, IMDG, or CFR
• Familiarity with AI tools such as Microsoft Copilot or ChatGPT in professional workflows

Benefits

• Health insurance
• Retirement plans
• Paid time off
• Flexible work arrangements
• Professional development