Unblock complex enterprise deployments by diagnosing and resolving technical and workflow blockers during high-stakes launches.
Partner with Sales and Deployment Strategy on late-stage deals, providing technical feasibility judgment and credibility with senior municipal stakeholders.
Translate bespoke customer requirements into scalable abstractions and propose productizable solutions.
Build targeted code or configuration when necessary, while avoiding long-term product fragmentation or debt.
Travel to complex or high-value municipalities to understand constraints firsthand and accelerate execution.
Escalate durable product opportunities back to core teams and help shape roadmap decisions.
Protect product coherence by ensuring enterprise work aligns with long-term platform strategy.
Requirements
5+ years of experience as a full-stack or forward deployed engineer in a production SaaS environment.
Strong product judgment with a track record of deciding when to build, abstract, configure, or push back.
Experience working on customer-facing deployments, integrations, or migration-heavy environments.
Effective communicator with executive-facing credibility.
Comfortable operating under ambiguity and owning high-impact, revenue-sensitive problems.
Strong coding ability in TypeScript/Node or similar.
Startup-oriented operator who moves quickly without over-engineering.
Able to recognize recurring enterprise patterns and convert them into reusable systems.