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Customer Service Specialist, French, German, Italian Market at CrowdFarming | JobVerse
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Customer Service Specialist, French, German, Italian Market
CrowdFarming
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Customer Service Specialist, French, German, Italian Market
Spain
Full Time
5 hours ago
No H1B
Apply Now
Key skills
Remote Work
Sales
About this role
Role Overview
Support and advise customers via phone, email, and social media.
Handle enquiries related to orders, deliveries, transport issues, and the CrowdFarming philosophy.
Resolve incidents in a proactive, solution-oriented way.
Promote conscious and sustainable consumption through every interaction.
Collect and share customer insights with internal teams.
Collaborate cross-functionally to ensure a smooth customer journey.
Translate and proofread website content in your native language.
Requirements
Native-level speaker of French, German, or Italian.
Good command of English (Spanish is a plus).
At least 1 year of experience in customer service.
Professional experience in sales, customer service, logistics, agriculture, and/or online retail is a plus.
Able to work independently while being a strong team player.
Flexible, proactive, and ambitious.
Calm and solution-oriented in stressful or unexpected situations.
Passionate about sustainability — your eco-heart beats green.
Benefits
A permanent full-time contract.
Schedule: Early Bird ( 08:00h-17:30h ) and Night Owl ( 10:30h
20h ).
You work 1 weekend every 5 weeks and have the Friday before and the Monday after off.
Hybrid model: two days of remote work per week (25 €/month for related expenses).
An annual €250 grant to support any training you wish to undertake related to your responsibilities and tasks.
Language classes partially funded by CrowdFarming.
A flexible compensation plan and tailored benefits.
Website credits to celebrate your birthday and work anniversary.
Health insurance partially funded by CrowdFarming.
Flexible remuneration plan.
Daycare, restaurants, transportation.
Up to 3 day of telecommuting a week.
Receive up to 250 Euros per year for training related to your daily tasks.
Medical insurance: We cover 20% of the private medical insurance cost.
Birthday gift: 100 Euros for your birthday to spend on CrowdFarming's website.
Products from our farmers: Enjoy the products of our farmers in the office.
Team buildings: We organize events to get to know each other better.
Apply Now
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