The product roadmap. You'll set it, communicate it, and defend it alongside the Head of Product and Growth.
Conversion and growth. You'll own the metrics that move the business: conversion rate, revenue per visitor, NPS
A/B testing, end-to-end. From hypothesis to implementation to post-analysis. You'll run rigorous experiments, interpret the results honestly, and know when to iterate vs. when to move on.
The backlog. You'll ruthlessly prioritize, consistently refine, and keep engineering focused on work that matters.
Domain expertise. You'll go deep on pet insurance, veterinary workflows, and our B2B2C ecosystem until you know our users' pain points better than anyone.
Cross-functional alignment. You'll work closely with engineering, data, marketing, and leadership — cutting through ambiguity to keep everyone moving in the same direction.

5–7 years of product management experience, ideally in a Series B startup or similarly fast-moving environment
A proven track record of shipping 0→1 products — you've built things from scratch and you know what that actually takes
Experience optimizing conversion in a B2B2C platform or marketplace — you understand the funnel, the levers, and how to move them
Deep fluency with A/B testing — not just running tests, but designing them well and extracting real signal from results
A genuine love of user research — you're the kind of PM who actually talks to users, a lot, and lets those conversations change your mind
The confidence to push back, disagree, and realign without it becoming political — you're direct, but you bring people along
Strong opinions, loosely held — you have a clear point of view on how to solve user problems, and you're not precious about it
Location: New York City. This role is currently fully remote, with plans to transition to a hybrid schedule as we accelerate our growth and open our Midtown Manhattan office in 2027. At that time, we will require New York team members to attend the office 4 days per week
Legally authorized to work in the United States without sponsorship required.
Bonus: You love animals and believe pet healthcare is a serious, underserved problem. We'll hire you for your craft, but passion for the mission makes everything better.

Senior Product Manager

Key skills