Help ensure alignment between the pillars of content, users, and context to improve e‑commerce usability and overall experience;
Support the management of taxonomies, metadata normalization, categorization, navigation and search across our digital customer journey;
Produce basic analyses (spreadsheets, search-term reports, navigation analysis);
Contribute to data gathering and mapping (benchmarks, processes, references) and to research with internal and external users;
Assist in creating and updating internal documentation and in implementing area improvements within the company.

Currently enrolled in a Library Science program (preferably from the 4th semester onward)
Knowledge of information organization
Basic understanding of taxonomy, categorization, terminology and metadata
Basic proficiency with spreadsheet tools (Excel)
Attention to detail and strong writing skills
Well organized
Curious and eager to learn
Good communication skills
Proactive and adaptable
Have completed coursework in Information Architecture or similar subjects
Interest in user experience and e‑commerce
Familiarity with user research and documentation
Basic knowledge of Figma, artificial intelligence, SEO and analytics

Transportation voucher and/or shuttle service for positions at our Distribution Centers (DCs)*
Meal/food voucher
Christmas food basket
Home office allowance (for hybrid or remote employment contracts)*
Multi‑purpose purchase card
Employee discount in our stores
Health insurance
Dr. Be (telemedicine, telepsychology, nutritional coaching and sports coaching)
Wellhub (Gympass)
Programs and campaigns designed to promote self‑care, health and well‑being for our employees and their families
Balance methodology applied with leadership and teams to strengthen communication and recognition, well‑being and work practices/tools
Dental plan
Univers – discounts at Raia and Drogasil pharmacies
Pet health plan
Running coaching/support
Discounts on universities, schools, language and professional courses
Tickets for cinemas, parks and much more
People with disabilities are welcome to apply for all our opportunities.

Design and Experience Intern

Key skills