Key skills
PandasPythonSQLData EngineeringAnalyticsBIPower BILeadership
About this role
Role Overview
- Develop executive dashboards that consolidate data from critical channels and enable detailed analysis by entry profile, brand, and other dimensions;
- Perform integrated analyses across channels and customer journeys, identifying patterns, correlations and improvement opportunities;
- Prepare impact analyses to prioritize root causes;
- Ensure data governance by keeping rules, definitions and technical documentation up to date;
- Execute data quality routines to ensure integrity, consistency and compliance with LGPD;
- Produce periodic management reports with practical recommendations for business areas and executive leadership;
- Monitor KPIs and SLAs for critical channels, tracking performance and customer experience;
- Build studies and business cases that demonstrate benefits, costs and results of implemented improvements.
Requirements
- Bachelor’s degree in Statistics, Production Engineering, Information Systems, Business Administration or related field;
- Postgraduate degree in Analytics/Data Engineering is desirable;
- Desired knowledge in:
- Advanced Power BI (DAX, Power Query);
- Intermediate/advanced SQL for data manipulation and analysis;
- Advanced Excel for high-complexity modeling and analysis;
- Basic Python (pandas) — desirable for automations and analyses;
- Applied statistics, LGPD and RCA techniques (5 Whys, Ishikawa, Pareto).
Tech Stack
- Pandas
- Python
- SQL
Benefits
- Tuition scholarships of up to 100% for employees, legal dependents and household members (father, mother and siblings). Up to three scholarships concurrently;
- Health insurance fully subsidized for the employee and partially for their family, with the employee responsible for co-payments;
- Optional dental coverage to support oral health;
- Meal Allowance or Food Voucher with an option to choose according to your needs;
- Wellhub or Totalpass for flexible gym options;
- Wellz — a platform focused on employees’ mental and emotional health, offering various types of support including access to individual online therapy;
- Well-being and benefits club with a dedicated program and exclusive perks;
- Flexible dress code to promote our diversity;
- Life insurance;
- Partnership with SESC;
- Corporate University available on our exclusive portal, Educare;
- Growth opportunities — currently more than 60% of vacancies are filled through internal selection.