AnalyticsBIProject ManagementStrategic PlanningDecision Making
About this role
Role Overview
Develop and implement policies, procedures, and systems that drive operational excellence and best practices
Lead and mentor direct report fostering a high-performing, accountable, and collaborative work culture
Ensure compliance with internal policies and proactively manage operational risks
Oversight of COE initiatives ensuring all internal and external stakeholders are aligned and meeting established goals
Support use of data and analytics to identify trends, optimize team operations, and drive evidence-based decision making
Manage team budgets and lead financial planning for Professional Education & Relations initiatives
Identify and implement process improvements and strategic initiatives across the team
Oversee content management and communications for team ensuring all deadlines and deliverables are met
Drive execution of cross-functional projects, ensuring timely delivery of resources and outcomes
Monitor industry trends to inform strategic planning and operational innovation
Build scalable playbooks, workflows, and training programs to support team effectiveness
Facilitate sharing of new processes across teams to ensure alignment and consistency across regions
Integrate BDX operational shifts into team operations
Evaluate and deploy technology solutions to enhance data-driven decision-making and efficiency
Track and manage internal projects and KPIs on a quarterly basis
Manage bi-annual sub-certification process for transparency/Sunshine reporting; attend quarterly Sunshine Core Team meetings; internal audit support
Serve as a strategic problem-solver in a dynamic, fast-paced environment
Coordinate and execute strategic initiatives across functions with precision and alignment
Drive continuous improvement through people, process, and technology innovations
Embed company values and cultural initiatives into daily operations and team engagement
Special projects, as assigned.
Requirements
5+ years’ experience of Operations, preferably in Medical Affairs in a medical device; healthcare, or medical communications agency; people management experience preferred
Expert understanding of and commitment to Health Care Compliance related to HCP interactions.
Strong project management skills with the ability to prioritize and execute multiple initiatives.