Manager, Communications – Training and Engagement – Ethics, Compliance and Privacy

Role Overview

• Under guidance of the ECP Leadership Team, implement a comprehensive communications and training program for the ECP function, providing guidance, insights and practical recommendations as needed.
• Enhance ECP visibility and program awareness through targeted, effective communication and training campaigns, translating complex topics into simplified, engaging messages while ensuring consistency and alignment with the company’s brand and legal standards.
• Create and disseminate high-impact internal and external messaging, including talking points for town halls and other internal events, and ECP program updates, internal memos, newsletters, quick reference guides and function-level communications.
• Lead multiple projects and initiatives that require collaboration across various areas of the business while balancing competing priorities, tight timelines, and prescribed budgets.
• Support the development and delivery of high-visibility “tone from the top” communications and materials for company leaders, in alignment with the company's strategic goals and ethical standards.
• Research, write, edit, and publish content for a variety of communication and training channels, including internal (company intranet, LMS, town halls, video scripts, e-mails, presentations, etc.) and external (e.g., social media), to emphasize BD’s commitment to a strong ethical culture.
• Develop and disseminate case studies and success stories that illustrate the impact of the ECP program as a competitive advantage and reinforce behavioral expectations as it relates to culture, incentives, and discipline.
• Incorporate annual risk assessment findings into communication and training plans, aligning messaging with identified risks and promoting awareness and mitigation efforts across the organization.
• Manage training-related initiatives, including launches, reminders, and targeted communications, optimizing content and delivery methods to create engaging, adaptive and interactive ECP education.
• Adapt messages for regions/business units as needed, ensuring that messaging is effectively tailored to diverse audiences and regional requirements.
• Collaborate with Corporate Communications to ensure cohesive communication strategies and materials and the incorporation of ECP messaging into significant meetings and events (e.g. global town halls, National Sales Meeting, regional meetings, etc.).
• Monitor and analyze communication and training metrics to assess effectiveness and recommend data-driven improvements.
• Manage group mailbox and escalate queries as needed, manage updates to ECP platforms such as intranet page and app, including push notifications, and provide general department support, including logistics for internal events.

Requirements

• Bachelor's degree required with a focus in Communications, Marketing, Compliance, Law, or a related field preferred
• Minimum of 6 years of experience in a related field (i.e. Communications, Training, Compliance)
• Proven track record of executing successful communication and/or training strategies.
• Experience planning and/or hosting internal events, such as town halls, executive panels, and large meetings.
• Experience supporting internal communications programs, employee engagement initiatives, and leadership communications, including message development, content management, and strategic internal communications approaches.
• Must be a strong editor and proofreader with superior attention to detail.
• Exceptional written and verbal communication skills, with experience in a corporate environment.
• Ability to translate complex topics into simplified language and graphics.
• Excellent interpersonal and influencing skills, with proven ability to collaborate and build effective working relationships within a highly matrixed organizational structure.
• Proficiency in communication tools and platforms, with strong analytical skills to assess communication effectiveness.
• Exhibit the highest levels of professionalism, discretion and confidentiality.
• Team player – responsive, collaborative, roll-up-your-sleeves approach – as well as the ability to think and work independently and make sound decisions.
• Strong customer service mindset, flexible attitude, proactive, adaptable to change, and able to manage competing priorities.
• Self-starter who is energized by working in a fast-paced, dynamic environment with the ability to prioritize and multi-task, take initiative and work under tight deadlines.

Benefits

• Annual Bonus Potential
• Discretionary LTI Bonus
• Health and Well-being Benefits
• Medical coverage
• Health Savings Accounts
• Flexible Spending Accounts
• Dental coverage
• Vision coverage
• Hospital Care Insurance
• Critical Illness Insurance
• Accidental Injury Insurance
• Life and AD&D insurance
• Short-term disability coverage
• Long-term disability insurance
• Long-term care with life insurance
• Other Well-being Resources
• Anxiety management program
• Wellness incentives
• Sleep improvement program
• Diabetes management program
• Virtual physical therapy
• Emotional/mental health support programs
• Weight management programs
• Gastrointestinal health program
• Substance use management program
• Musculoskeletal surgery, cancer treatment, and bariatric surgery benefit
• Retirement and Financial Well-being
• BD 401(k) Plan
• BD Deferred Compensation and Restoration Plan
• 529 College Savings Plan
• Financial counseling
• Baxter Credit Union (BCU)
• Daily Pay
• College financial aid and application guidance
• Life Balance Programs
• Paid time off (PTO), including all required State leaves
• Educational assistance/tuition reimbursement
• MetLife Legal Plan
• Group auto and home insurance
• Pet insurance
• Commuter benefits
• Discounts on products and services
• Academic Achievement Scholarship
• Service Recognition Awards
• Employer matching donation
• Workplace accommodations
• Other Life Balance Programs
• Adoption assistance
• Backup day care and eldercare
• Support for neurodivergent adults, children, and caregivers
• Caregiving assistance for elderly and special needs individuals
• Employee Assistance Program (EAP)
• Paid Parental Leave
• Support for fertility, birthing, postpartum, and age-related hormonal changes
• Leave Programs
• Bereavement leaves
• Military leave
• Personal leave
• Family and Medical Leave (FML)
• Jury and Witness Duty Leave