Serves to design and oversee technical solutions that are leveraged for clients.
Project ownership-responsible for driving projects to successful completion.
Routinely create net new deliverables from scratch.
Designing solutions for customers they themselves will be implementing.
Routinely works independently as an individual contributor with minimal supervision.
Leads/Coordinate development team efforts, including:
Provide constructive feedback
Drive solutioning conversations
Conduct demos/show-backs to customer teams
Versatility with platform cross-function
Ensure development team is adhering to project scope/timeline

Expertise with 3+ years in ServiceNow Partner consulting services and current position as a Technical Lead.
Working knowledge of integration functionality
Integration-Hub, Soap, REST, General API use.
Ability to go deep into the technical solutioning and delivery of key components that customers require as part of their implementation.
Ability to lead a development team, providing feedback during review cycles.
Needs to be platform cross-functional.
Experience designing and implementing ServiceNow Employee Center and/or Agentic & Gen AI Solutions.
US citizenship
REQUIRED.
Ability to independently gather and document requirements, design solutions, implement and support features.
Strong communication skills (communicate and describing features, functionality, process and delivery concepts to clients clearly and fluidly).

ServiceNow Technical Lead Consultant

Key skills