Senior Manager, Experiential Ops – Production

Role Overview

• Responsible for overseeing and managing various elements of large-scale projects from planning through execution
• Work in a collaborative manner with all Wasserman account teams to ensure flawless project delivery against the client’s objectives and agreed budget
• Manage vendor relationships with audio, lighting, staging, fabrication, graphics, digital technology, venues, labor, and other project executional vendor partnerships as necessary to ensure that all agency suppliers meet Wasserman standards of sustainability, ethical purchasing, diversity, quality control and pricing structure
• Regular communication with agency team and client team regarding roles and responsibilities, budget, schedules, and project status
• Develop, manage and reconcile project budgets of $1M+, responsible for ensuring that projects are correctly budgeted for and meet expected financial targets
• Develop production schedules, run of shows, and enforce deliverable dates key to program success
• Responsible for building and maintaining effective client relationships, ensuring that all client needs are addressed in a timely fashion throughout the duration of projects
• Manage and develop the relationships with Wasserman trusted suppliers and third parties, throughout the duration of the project
• Manage the working team across a client account, providing guidance and leadership, communicating a vision, and challenging the team to achieve goals
• Create a positive, collaborative, teamwork environment based on the company culture and values
• Promote our team environment and provides work direction and guidance including coaching, professional development and training; guides team on deliverables, and establishes best practices with project management
• Cultivate account-specific collaboration and has awareness of nuances within individual account teams and continually guides and evolves team process, serving as a trusted resource on integrated teams
• Contribute to business development efforts for new revenue opportunities with existing clients and potential clients

Requirements

• Minimum of a Bachelor's Degree
• 4 – 7 years relevant / increasing operations experience (preferably in the experiential, sports or entertainment field)
• Ability to remain calm under pressure, work on multiple projects simultaneously and achieve deadlines
• Demonstrate an in-depth understanding of the experiential landscape and proven ability to deliver projects from the ground up
• Confidence to present and communicate with senior clients as well as the ability to independently craft complex, nuanced written communications for internal and external outreach
• Capable of navigating tough issues and influencing those involved toward a desired outcome
• Must be comfortable working as an integral part of a team environment
• Continuously demonstrates solution-oriented mentality
• Lead and inspire other team members, generate positive morale
• Ability to multi-task and prioritize workload while coordinating with others to proactively meet deadlines
• Strong attention to detail and highly organized
• Thrive in a fast-paced environment and possess a ‘can-do’ attitude at all times
• Agency experience preferred.

Benefits

• Bonuses