Health Services Coding Analyst

Role Overview

• Provide clinical leadership and subject-matter expertise to support the analysis, configuration, and administration of complex medical policy content within claims processing systems.
• Ensure the accurate implementation of medical policies, review criteria, and authorization requirements, while maintaining the integrity of system infrastructure and serving as a key liaison between business and technical teams.
• Research and analyze system and business issues, develop high-level requirements, test and implement solutions, and audit and document outcomes.
• Serve as an expert resource for medical policy configuration and PGE coding, mentoring and training Coding Specialists, and providing policy-related training and support to operational partners such as customer and provider services.
• Must be willing to work core business hours of 8 AM
• 5 PM Central Time.
• Collaborate with Utilization Management nurses, medical directors, and claims teams to resolve coding-related denials, overrides, and policy interpretation questions.
• Contribute to the full lifecycle of medical policy creation, revision and interim review, including drafting coding sections, researching emerging procedures/devices, and ensuring policies reflect current coding conventions.

Requirements

• Associate degree or direct and applicable work experience preferred.
• Certified Professional Coder (CPC) required.
• Clinical background which may include either formal education or training in a clinical or health-related discipline (such as nursing, medical assisting, surgical technology, health information management, or a related field) and/or direct work experience in a clinical or healthcare setting.
• 7+ years’ or related health care experience in provider payment, claims, medical coding, or similar.
• Demonstrated expertise and knowledge of medical coding and terminology.
• Demonstrated strong attention to detail with the ability to multitask.
• Strong interpersonal skills including clear and concise written and verbal communication.
• Inquisitive nature, enthusiastic about developing and enacting new processes.
• Strong workflow management skills with sense of ownership, drive and initiative to continuously improve outcomes.
• Ability to communicate concepts clearly and concisely to individuals and groups and motivate others to achieve success with an eye toward promoting a culture of collegiality and excellence.
• Demonstrated ability to obtain relevant information by relating and comparing data from different sources.
• Proficiency in Microsoft Office applications including experience with spreadsheets, process mapping, presentation and word processing.
• Ability to adhere to quality and production metrics.
• Some experience with and continued interest in coaching and mentoring others.
• Demonstrated ability to consistently meet department work schedule.

Benefits

• Employees can work remotely
• Health Services Coding Analyst Full-time Department: Clinical | Health Networks | Provider Support Work Environment: Remote Eligible
• Great to have: Prior health plan experience.