Identify and pursue new business opportunities and maintain long-term relationships with key stakeholders.
Conduct market research and voice-of-customer (VOC) assessments to guide product positioning and pricing strategies.
Collaborate with marketing and business development teams to promote brand awareness and penetrate new markets.
Manage sales cycle from prospecting through contract negotiation and closing.
Conduct client site visits, product demonstrations, and technical presentations.
Work cross-functionally with internal teams to support Winpak System Sales through integrated packaging and machinery solutions.
Maintain a thorough understanding of company product offerings, machinery specifications, and integration processes.
Partner with Engineering, R&D, and Aftermarket teams to ensure accurate communication of equipment capabilities and requirements.
Provide support for Factory Acceptance Tests (FAT), installations, and post-sales service requirements.
Stay informed about competitive products, market trends, and emerging technologies to inform sales strategies.
Act as the key point of contact for customers, ensuring satisfaction through excellent communication, responsiveness, and follow-through.
Promote aftermarket services including spare parts, maintenance contracts, upgrades, and training.
Collaborate with the service team to ensure customers receive exceptional support during and after project implementation.
Train customers on proper equipment use and serve as a customer advocate to internal teams.
Deliver accurate sales forecasts and contribute to annual budgeting processes.
Track sales performance against goals and report progress to leadership.
Analyze sales and service data to identify opportunities for revenue growth and improvement.
Requirements
Post Secondary Education in Business, Engineering, or a related field
Ability to travel domestically and internationally up to 50% of the time
5+ years of experience in outside sales or business development within the packaging or capital equipment industry.
5+ years of experience selling into complex, technical environments (e.g., industrial equipment, manufacturing systems).
3+ years of experience managing a defined sales territory with accountability for revenue targets or quotas.
Experience reading and interpreting engineering drawings, blueprints, and technical schematics.
Experience using Microsoft Office (Word, Excel, PowerPoint, Outlook) in a professional setting.
Experience using CRM systems (e.g., Salesforce, HubSpot, or similar)
3+ years of experience collaborating cross-functionally with internal teams (e.g., engineering, operations, customer support).
Benefits
Medical, dental, vision & prescription coverage
Travel coverage
Disability coverage
Voluntary life insurance
Life and accidental death & dismemberment insurance
Tuition assistance program
Retirement savings plans
A comprehensive employee and family assistance program which includes short term counselling, wellbeing coaching, financial and legal consultations services.