Identify and engage new security service providers across the UK.
Lead outreach efforts via email, LinkedIn, phone calls, and in-person visits.
Onboard new suppliers, ensuring seamless integration into the AURA network.
Train and equip suppliers with AURA’s hardware, software, and operational processes.
Develop and maintain long-term relationships with key supplier stakeholders.
Act as the primary point of contact for all supplier-related issues, ensuring high levels of satisfaction and performance.
Proactively resolve technical, operational, and service challenges.
Monitor, analyse, and report on supplier performance using data-driven insights.
Identify inefficiencies and implement strategies to improve service quality and response times.
Collaborate with internal teams to refine processes and enhance supplier engagement.
Work closely with Operations, Product, and Technical teams to ensure suppliers meet AURA’s service requirements.
Communicate system updates, new features, and best practices to suppliers.
Ensure seamless coordination between suppliers and monitoring centres for optimal emergency response.

1+ years of experience in account management, supplier relations, or business development, preferably within security, logistics, or technology-driven services.
Exceptional communication and relationship management skills, with the ability to engage and influence key stakeholders.
Strong problem-solving skills and the ability to work autonomously in a fast-paced environment.
Data-driven approach to performance analysis and strategic decision-making.
Highly organised with the ability to manage multiple relationships and projects simultaneously.
Proficiency in G-Suite and general computer literacy.
Experience in the security industry is advantageous.
A valid driver’s licence and access to a vehicle is beneficial, as travel across the UK is required.

Be part of a fast-growing, technology-driven company revolutionising the security and emergency response industry
Work in a dynamic, collaborative, and high-impact environment

Supply Account Executive

Key skills