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Client Success Manager at Wonder | JobVerse
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Client Success Manager
Wonder
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Client Success Manager
Chicago, Illinois, United States of America
Full Time
5 hours ago
$88,000 USD
H1B Sponsor
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Key skills
Salesforce
CRM
Communication
Negotiation
Account Management
Sales
About this role
Role Overview
Drive aggressive revenue growth and retention through strategic upselling and cross-selling within a dedicated portfolio of corporate accounts
Drive partnership growth by dedicating approximately 25% of time to live customer touchpoints
Act as a primary internal advocate for clients, providing essential feedback
Serve as a trusted product expert, providing tailored recommendations
Proactively identify and resolve client concerns
Collaborate cross-functionally with Sales, Product, and Support to optimize the client journey
Requirements
A minimum of two years of proven, quota-carrying experience in a new business acquisition or outside sales role
Demonstrated success in a B2B Account Management or Client Success role
Exceptional communication, negotiation, and relationship-building skills
A history of thriving in fast-paced, high-pressure environments
Strong analytical skills with an aptitude for leveraging data
Proficiency with CRM systems (e.g., Salesforce) and the ability to travel for in-person client meetings as required
Benefits
Competitive salary package including equity and 401K
Multiple medical, dental, and vision plans to meet all employees' needs
Many benefits and perks that are not listed
Apply Now
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