Overseeing daily operations across front desk, housekeeping, food and beverage, reservations, guest services, security, and maintenance.
Assisting in maximizing ADR, occupancy, and overall revenue performance.
Supporting communication flow between Sales and Operational departments.
Coaching, training, and mentoring department supervisors.
Interpreting and participating in financial planning, including budgets and staffing guidelines.
Managing scheduling, monitoring expenses, and implementing cost-saving strategies.
Supporting the development and execution of operational policies, procedures, and systems.
Overseeing safety and compliance programs, including training and reporting requirements.
Contributing to a positive, inclusive, and service-focused work environment.

2+ years of hotel management experience required, preferably in a select-service environment.
Experience with Hyatt brand standards or Hyatt systems strongly preferred.
Proficiency in understanding financial reports, budgeting, and staffing guidelines.
Demonstrated ability to deliver strong guest service outcomes.
Experience developing or implementing operational procedures and systems.
Ability to support safety and compliance programs, including training and reporting.
Strong initiative, analytical abilities, and follow-through.

Quarterly incentive bonus program participation (performance-based and subject to plan guidelines)
Free Employee parking available
Employer paid Orca card after 30 days
Insurance: Medical, dental, vision insurance available for full-time employees and their family; Short-term and Long-term Disability Insurance; Supplemental Life Insurance; and Flexible Savings Account
Retirement: After 6 months of employment, employees are eligible to enroll for 401k with up to a 5% company match
Paid Time Off: Vacation Time
80 hours on your first 3 years of service; Sick Time – 1 hour accrued per 30 hours worked
Paid Holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas Day
Other benefits: Dailypay
same day pay up to 80% of your daily earnings
Career Growth Opportunities/ Manager Training Program
Reduced Room Rates throughout the portfolio
Third Party Perks (Movie Tickets, Attractions, Other)
Hyatt Team Member Travel Program (Book Hyatt hotels worldwide starting at $89!)

Assistant General Manager

Key skills