Hospital Collections Representative

Role Overview

• The Patient Account Representative is responsible for working accounts to ensure they are resolved in a timely manner.
• Follow-up on claim submission, remittance review for insurance collections, create and pursue disputed balances from both government and non-government entities.
• Research each account using company patient accounting applications and internet resources.
• Conducts appropriate account activity on uncollected account balances with third party payors and/or patients.
• Problem solves issues and creates resolution that will bring in revenue eliminating re-work.
• Document clear and concise notes in the patient accounting system regarding claim status and any actions taken.
• Maintain department daily productivity goals and communicate any issues

Requirements

• High School diploma or equivalent. Some college coursework in business administration or accounting preferred
• 1-4 years medical claims and/or hospital collections experience
• Minimum typing requirement of 45 wpm

Benefits

• Medical, dental, vision, disability, and life insurance
• Paid time off (vacation & sick leave) – min of 12 days per year, accrue at a rate of approximately 1.84 hours per 40 hours worked.
• 401k with up to 6% employer match
• 10 paid holidays per year
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance.
• For Colorado employees, Conifer offers paid leave in accordance with Colorado’s Healthy Families and Workplaces Act.