Nutrition Services Call Center Representative

Role Overview

• Provide a high level of customer service by taking patient’s meal requests over the phone
• Assist patients in planning a healthy meal in compliance with their diet order and food allergies
• Process electronic nutrition orders by transferring information from the patient’s medical record into our food service software

Requirements

• High School Diploma or equivalent Required
• Associate's Degree in Hospitality Preferred
• 1 year experience in an Administrative Support or related position Required
• 1 year experience in a call center and/or background in nutrition Preferred
• ServSafe Certification Preferred

Benefits

• An excellent benefits package, including health and dental insurance
• Paid time off
• Retirement plans
• Two-week paid parental leave
• Adoption assistance
• Options for a variety of schedules and shifts that offer flexibility
• Access to UW Health’s Wellness Options at Work that support employee/family well-being
• Tuition benefits eligibility