IT Product Manager

Role Overview

• Develop and coordinate the product backlog, or the prioritized list of requirements for future product development
• Innovates, launches, and maintains applications and products under their jurisdiction
• Builds strong relationships with business leaders, through regular communication
• Stays up-to-date on vendor product updates and roadmaps
• Proactively sharing upcoming features with business leaders
• Collaborates with product vendors, matching product capability with business owner needs
• Collaborates with business leaders to develop roadmaps and drive products from concept to launch in a fast-paced environment
• Owns and executes product roadmap
• Oversees innovation and end-to-end launch and maintenance of products
• Leads the planning and implementation of projects
• Leads discovery, sets scope, estimates, and develops business case(s) for new engagements
• Reviews business needs, identifies priorities, and works with the Project Management Office (PMO) team to outline deliverables, milestones, and identifies opportunities and risks
• Assists leadership to define, research, and prioritize improvement initiatives, ensuring alignment with organizational strategies
• Ensures projects all have clear design, build, run, maintain, support and security considerations met
• In collaboration with business leaders sets clear and measurable success metrics and KPIs for projects
• Provides leadership with updates, metrics, and reports throughout the whole SDLC
• Coordinates projects while collaboratively working with the PMO
• Translates product roadmap features into well-defined product requirements including features, user stories, tasks and acceptance criteria
• Creates and maintains detailed documentation of products
• Works with IT Leadership and PMO to manage product budget where appropriate
• Provides direction and support to product and project team
• Schedules and carries out User Acceptance Testing (UAT) with business owners
• Works in an Agile or Agile hybrid environment using best practices
• Leads the product functional design
• Works collaboratively with development and Quality Assurance (QA) teams
• Coordinates resolution of escalated issues
• Works with the release management team to coordinate releases and tests features post-release
• Performs other duties as assigned

Requirements

• Bachelor's degree preferred
• Minimum of five (5) years of working experience in business analysis required
• Experience with project analysis, estimating, business case development and financial analysis required
• Microsoft SQL Server database and Agile experience required
• Extensive experience in process improvement and project management preferred
• Experience with Customer Relationship Management (CRM) system required
• Experience with Student Information System (SIS) preferred
• Experience with Enterprise Resource Planning (ERP) systems preferred
• Comprehensive analytical, conceptual, and problem-solving experience required
• Previous experience serving as a project lead is required
• Experience in higher education preferred
• Experience working in a technology-driven enterprise is required

Tech Stack

• ERP
• MS SQL Server
• SDLC
• SQL

Benefits

• comprehensive well-being benefits for you and your family