An Assistant Manager supports the service experience, visual processes, and business operations to achieve an engaging and inspiring store environment.
Drives a service culture through experiences that are engaging, efficient, and personalized;
Acts as a brand representative reflective of the company values and partners with the Visual Merchandising Manager on the creation of engaging visual experience that appeals to the UO customer.
Delivers a seamless, omni channel shopping experience through understanding and utilization of the tools available to service the customer.
Actively participates as the floor service leader by driving engagement in each zone through elevated communication;
Facilitates a thorough and thoughtful onboarding for new hires and fosters an environment of continual development;
Supports the Store Manager in recruiting, hiring, and retaining a diverse and engaged team.
Collaborates with key partners to effectively execute shipment processing, restocking, and placement of product while maintaining Urban Outfitters’ visual and display standards;

Passion for UO brand
2+ years store leadership experience
Strong merchant skills and a history of delivering financial results
Proven record of developing great talent
Ability to work flexible hours to meet the needs of the store, including nights, weekends, and holidays
Eagerness to learn and grow within the organization

Assistant Manager

Key skills