Provides functional/technical requirements elicitation, analysis, solution design, and testing support.
Translates business objectives into actionable functional/technical requirements.
Partners with the Product Owner to ensure the Development Team’s comprehension of the business needs and the solutions being developed fully support the business objectives, functional requirements, and user interface requirements.
Develops an overall understanding of the business.
Resolves impediments related to software requirements.
Participates in design reviews and team reviews to assess test cases, documentation, and other specifications around the project.
Leads collaborations across teams.
Determines and recommends steps for implementing/integrating new software and procedures.
Identifies issues/gaps in designs or implementations and recommends solutions.
Identifies and communicates risks to the Product Owner.
Troubleshoots applications and recommends technical resolutions for research tickets or impediments.
Provides post-implementation support.
Assists with user training and related artifacts.
Monitors DevOps processes, captures metrics, and provides insight and ideas on improving efficiency.
Ability to test software to verify requirements.

Bachelor’s Degree or commensurate experience
3+ years of experience with NBS products or in a similar position with another company
Experience in designing, developing, implementing, testing and managing technology solutions
Experience with SQL

Software Analyst II

Key skills