Lead and develop a high-performing Data Governance team, setting clear goals, coaching performance, building capability (training, hiring, succession), and driving a culture of accountability, risk mindset, and operational rigor.
Own execution of PII Discovery operations and governance, including data source onboarding, scan monitoring, issue triage/remediation coordination, and overall platform health and stability.
Manage PII discovery policy and rules governance, including creation/maintenance of identifier rules, exception management, approvals, and documentation to ensure compliant and consistent application.
Establish and report PII discovery performance insights, defining and improving KPIs/KRIs and delivering actionable, executive-ready metrics and summaries aligned to business outcomes.
Support the Consumer Rights Program through controlled, audit-ready reporting, responding to data subject-related requests in partnership with Legal/Compliance/Operations and improving workflows for speed, accuracy, and traceability.
Provide governance oversight for the Outbound Data Share program, ensuring requests are reviewed, approved, documented, renewed, and compliant with policy, privacy laws, and contractual obligations.
Drive enterprise adoption through training, stewardship, stakeholder enablement, and Data Literacy oversight, providing execution support for Synchrony’s enterprise Data Literacy Program.
Ensure strong governance, risk, and control alignment, maintaining documentation and evidence for audits/regulatory inquiries and coordinating issue remediation across 1st/2nd/3rd line stakeholders.
Requirements
Bachelor’s Degree in Computer Science, Information Technology, Engineering, or related field
minimum 6+ years of relevant Data Management experience
Minimum 4+ years of experience with Data Management / Data Governance practices in banking or financial services
Minimum 2+ years of people leadership experience, including performance management, coaching, and team delivery oversight (direct and/or matrix leadership considered)
Knowledge of Data Privacy laws and regulations (CPRA, GDPR)
Benefits
best-in-class employee benefits and programs that cater to work-life integration and overall well-being