Senior ServiceNow Developer

Role Overview

• Develop and manage integrations between ServiceNow and BMC Remedy
• Build and customize applications on the ServiceNow platform
• Create and manage data migration processes from Remedy to ServiceNow
• Create custom scripts, including Business Rules and Script Includes
• Perform administrative tasks, such as user and role management
• Customize user interfaces, forms, and workflows
• Provide end-user support and troubleshooting
• Work with end users, stakeholders, and management to define and create reports

Requirements

• 3+ years of related experience
• Technical Training, Certification(s) or Degree
• Experience in developing and customizing ServiceNow applications and modules, especially ITSM
• Experience with integration methods like SOAP, REST, and web services
• Scripting skill with at least one language – preferably JavaScript
• Exposure to ServiceNow's data management tools such as Import Sets, Transform Maps, and CMDB
• Ability to analyze requirements, troubleshoot issues, and develop effective technical solutions
• Understanding of the Agile software testing process and lifecycle
• Ability to identify, understand, document, and create functionality aligning with customer value streams
• Organizational and time management skills
• Ability to identify and learn new technologies quickly
• Familiarity with BMC Remedy and/or Helix development and administration preferred
• Active ServiceNow Certified Systems Administrator or ability to obtain within 30 days of start

Tech Stack

• ITSM
• JavaScript
• ServiceNow
• SOAP

Benefits

• Comprehensive benefits and wellness packages
• 401K with company match
• Vacation, sick, and personal time off
• Paid holidays
• Paid parental leave
• Military leave
• Bereavement leave
• Jury duty leave
• Short and long-term disability benefits
• Life and accidental death insurance
• Business travel and accident insurance