Managing own clients and prompt collection of debtors in line with the Credit Policy.
Debt chasing by phone, email and letter
Travel to other office locations to review queries with teams as necessary.
Minimise overdue debt and achieve monthly cash collection targets.
Manage invoice query and account issue resolution.
Hold meetings with the legal teams to manage potential risk.
Identifying and escalating any potential difficulties on payment collection
Issue monthly statements.
Other adhoc duties as required by your Manager.
Requirements
Previous experience in a Credit Collection role preferably within the legal sector but not essential
Knowledge of Aderant systems (desirable)
Highly computer literate
Excel, Outlook
Analytical and highly organised
Good telephone manner
Good communication skills
Team player
Ability to work to tight deadlines and work on own initiative
Able to cope with multiple priorities and changing environment
Excellent attention to detail and high degree of accuracy is imperative
Ability to build strong relationships and influence internal and external stakeholders
Strong commercial focus and good business acumen
Passionate and committed to achieving results
Ideally experience from both B2B and B2C
Benefits
We embrace agile working and offer a blended approach to where and how we work.
We appreciate that people have different needs and preferences and we’re keen to be flexible, after all, we value what you do, not where you do it.
We have the following hubs across the UK: Birmingham, Bristol, Edinburgh, Leeds, Leicester, Lincoln, London, Milton Keynes, Nottingham, Sheffield, Stratford upon Avon and in the South East; Brighton, Chichester, Crawley, East Grinstead, Eastbourne, Lewes, Seaford, Storrington, Southampton & Tunbridge Wells.