Responsible for the reliable operation, monitoring and deployment of envelio’s software solutions in complex customer environments
Ensure that updates, bug fixes and new versions of the Intelligent Grid Platform (IGP) are rolled out smoothly
Day-to-day operation of customer systems, including monitoring system health, handling incidents and coordinating effective incident resolution
Actively contribute to a stable 24/7 operation: detect issues early, respond to incidents and ensure clear communication and handovers
Work at the interface between engineering, operations and customers
Collaborate closely with customers’ IT and OT teams to clarify operational models and understand existing infrastructure

Hands-on experience operating and deploying software in complex IT environments
Familiar with cloud, on-premises and ideally OT or industrial IT landscapes
Enjoy working closely with customers and able to explain technical topics clearly and pragmatically
Prefer hands-on operational work – from deployments to troubleshooting in production environments
Good knowledge of Linux-based systems, Kubernetes, networking and basic security concepts
Willing and able to contribute to 24/7 operations through on-call duties as part of a shared team rotation
Structured, reliable and take responsibility for operational tasks
Work well with software developers and can translate operational needs into technical requirements
Familiar with parts of our tech stack or confident in the ability to learn quickly
Fluent in German and English, both written and spoken

Adapt your working mode to your lifestyle – fully remote (#LI-Remote) or hybrid with office option
Option for mobile working from abroad (up to three months per year from anywhere in the EU or the USA)
State-of-the-art technology and modern tech stack
Excellent hardware setup (16-inch MacBooks, 2 monitors at your workstation)
30 days of vacation + 3 company holidays
Support for your health with the Urban Sports Club partnership
Flexible use of a monthly mobility budget (e.g., company bike, public transport)
Time and budget for individual growth
Optional company pension scheme
Regular company and team events

Platform Operations Engineer

Key skills