Lead role in Metabase: Be the technical reference for creating, maintaining, and optimizing complex dashboards, ensuring the Product Growth team can make real-time, data-driven decisions.
Correlation and Cohort Analysis: Design and monitor cohort analyses to identify retention levers and critical user moments and events.
Behavioral Investigation with FullStory: Diagnose friction in the user journey using FullStory, turning visual evidence into validated statistical hypotheses.
Ecosystem Integration (Salesforce): Cross-reference behavioral data with Salesforce commercial/CRM data to gain a deep understanding of the customer lifecycle.
Experimentation: Support the design and measurement of A/B tests, ensuring statistical rigor and clear communication of results.

Reside anywhere in Brazil (in accordance with CLT regulations).
Proficiency with Metabase: Solid experience building advanced visualizations and managing data collections for different stakeholders.
Advanced SQL: Expertise in handling large datasets and structuring efficient queries for day-to-day work.
Behavioral Analysis: Hands-on experience with FullStory (session analysis, funnels, and frustration signals).
Programming Languages: Proficiency in Python or R aimed at statistical analysis and correlation modeling.
Business Acumen: Knowledge of CRM data structures, preferably Salesforce.

Zenvia Care is our benefits program for you and your family.
Healthcare: Health and dental plans with no copayment for the employee and the option to include dependents; life insurance, telemedicine, and access to medical specialties.
Wellness care: Birthday day off, TotalPass, sports and nutrition coaching, and free telepsychology, available to dependents as well.
Parental care: Extended maternity and paternity leave, pregnancy support, and childcare assistance up to 71 months.
Remote Care: Policy for temporary relocations, BRL 1,500 to assist with home office equipment, a monthly home office allowance of BRL 250 (with the option to allocate BRL 50 to a private pension), Alelo Tudo valued at BRL 950 for meal/food allowance or flexible benefits, and a partnership with Woba for co-working spaces across Brazil.
Career: Internal mobility program, language training, and access to a Learning Hub for your development so you can unlock your potential and build your career at ZENVIA.
Profit sharing: Participation in company results because you helped build them.
Direct connection with colleagues in other countries and an informal work environment where teammates share knowledge, collaborate, and learn together.
Transparency, open dialogue, and the psychological safety to be yourself are essential to us.

Data Science Specialist

Key skills