About this role

Initial telephone outreach to small and medium-sized enterprises and industrial companies
Qualifying prospects for our IT services
Identifying needs based on clearly defined criteria
Scheduling appointments for our sales consultants
Accurate documentation of all conversations in the CRM system
Close collaboration with the sales team
Active contribution to developing call scripts and outreach strategies
Reflection on results, learnings and opportunities for optimization

Structured and independent working style
Enjoys communication and professional telephone interactions
Goal-oriented and reliable
Willingness to work with clear KPIs
Fluent German, both written and spoken
Ideally: initial experience in telephone sales, inside sales or customer-facing roles; interest in IT services and digital topics; experience with CRM systems; desire to further develop your career in sales

Structured onboarding with clear call scripts
Regular coaching and feedback
Clear goal setting and transparent performance measurement
Performance-based compensation with bonus components
Flexible working hours and hybrid work arrangements (by agreement)
Development opportunities, e.g., into Inside Sales, Account Management, or other sales roles

Sales Agent / Sales Development Representative

Key skills