Install and commission Hold Baggage Screening (HBS) systems and associated components.
Perform upgrades, retrofits and removals aligning with engineering changes.
Diagnose and troubleshoot equipment issues efficiently.
Apply repair methodologies and recommend improvements.
Conduct maintenance and provide technical support on equipment and systems.
Assess performance and recommend modifications or enhancements.
Provide technical support and training to customers and service professionals.
Maintain effective communication and build positive customer relationships.
Document inspections, maintenance, and repairs; submit paperwork promptly.
Produce detailed service reports and maintain clear communication.
Meet project installation goals and deadlines.
Schedule and prioritize work to meet daily service demands.
Maintain and calibrate tools and test equipment.

Technical degree (e.g., electrical, mechanical, or related field) or equivalent experience
Over 5 years of experience in troubleshooting, repair, and field service.
Strong electronic and mechanical troubleshooting skills; quick to learn new technology.
Professional demeanor with a customer-focused approach.
Must pass all required pre employment screening.
Ability to safely and successfully perform the essential job functions, including meeting qualitative and/or quantitative productivity standards.
Valid driver's license, reliable transportation, and passport for international travel.
Ability to obtain and maintain an Airport ID Badge and necessary security clearances, including public trust clearance.
UK citizenship or permanent residency required.
Must be able to work variable hours and perform manual handling tasks.
Must live within commuting distance to Heathrow Airport.

Service and Installation Engineer

Key skills