Responsible for the SAP price dispute cases for all Business Units who are utilizing SAP.
Support of Customer Solutions team members throughout the price dispute review process.
Collect and analyze data utilizing Stryker's systems and databases.
Provide analysis of price dispute information to include volume, root cause, and approved/denied $ volume.
Ensure a target of 90% of cases completed within the required 30-day SLA per Costa Rica Finance.
Provide expedited support and guidance on escalations and urgent requests for customers.
Provide training and guidance to internal business partners on process and systems.
Support contract audit request with documentation as required by internal audit team.
Continuously review internal processes and technology to identify improvement opportunities.
Manage relationships with peers in internal client organizations.

Bachelor’s degree in Business, Business Administration, Accounting, Finance, Economics, or other related field required or 6+ years of applicable experience will be considered in lieu of a degree.
1+ years of professional experience required.
Experience in the medical devices and technology industry and commitment, compliance, & administration functional area preferred.
Experience with contract lifecycle management, Accounts Receivable process, and ERPs (SAP) preferred.
Excel experience preferred

Pricing Dispute Analyst

Key skills