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Technical Support Engineer – Networks & Infrastructure at Attain | JobVerse
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Technical Support Engineer – Networks & Infrastructure
Attain
Remote
Website
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Technical Support Engineer – Networks & Infrastructure
India
Full Time
1 week ago
Visa Sponsorship
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Key skills
Linux
Switching
About this role
Role Overview
Troubleshooting connectivity issues between our sensors and backend systems
Working with client IT teams on 802.1X authentication setups
Investigating WLAN issues
Pulling and interpreting SNMP data
Debugging infrastructure issues on the platform side
Writing up findings and building runbooks
Networking responsibilities including IP addressing, routing, switching, ARP, and SNMP
Requirements
Minimum 5 years experience and excellent communications for a client facing role
Solid enough foundation in networking and Linux
Troubleshooting connectivity issues
Working with client IT teams on 802.1X authentication setups
Investigating WLAN issues
Pulling and interpreting SNMP data
Debugging infrastructure issues on the platform side
Remote access and diagnosis via SSH
Writing up findings and building runbooks
You should be able to work through network problems without needing someone to explain the basics
Tech Stack
Linux
Switching
Benefits
Employees can work remotely
Apply Now
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