Interpreter, Ukrainian C1, English C1

Role Overview

• Provide consecutive interpretation between Ukrainian and English on live calls
• Maintain meaning, tone, and style while ensuring completeness and accuracy
• Follow caller instructions and manage call flow without taking over conversations
• Use approved customer service protocols and professional terminology across assigned domains
• Deliver strict renditions, including all relevant details from each conversation
• Interpret live conversations from Ukrainian to English and English to Ukrainian with high accuracy
• Apply correct grammar, syntax, and register appropriate to context
• Follow call-flow guidance and comply with confidentiality and process requirements
• Use domain terminology in insurance, legal, and medical (general and forensic) contexts
• Document or tag call outcomes as required by internal procedures

Requirements

• Ukrainian C1 Advanced (oral and written)
• English C1 Advanced (oral and written)
• High School Diploma (or equivalent)
• EU citizenship or valid Portuguese work permit
• Ability to remain neutral and objective during sensitive conversations
• Strong listening, retention, and note-taking skills
• Availability for rotating shifts (24/7 coverage)

Benefits

• Private medical insurance
• Initial training provided