Implement, and advocate for best-in-class reliability, observability, and scalability practices across the platform
Develop automated solutions for system reliability, capacity planning, and incident response to minimize manual intervention
Participate in improving Service Level Objectives (SLOs), Service Level Indicators (SLIs), and error budgets to enhance system reliability
Contribute to CI/CD pipeline improvements and DevOps practices
Support root cause analysis (RCA) investigations, drive corrective actions, and advocate for a blameless postmortem culture
Participate in on-call rotations to ensure 24/7 availability of critical systems
Influence and mentor engineering teams on SRE principles, DevOps culture, and best practices
Stay ahead of industry trends, adopting new tools, frameworks, and methodologies to continually improve system reliability

5 + years of experience in software engineering, site reliability engineering, or cloud infrastructure roles
Experience with DevOps tooling and practices
Proficient in building service-oriented architectures and cloud-native distributed systems
Proficiency in programming languages such as Python, Go, Java, or C# or .Net
In-depth technical understanding and experience with at least two of the following DevOps platforms: GitHub, Azure DevOps, GitLab, or Jenkins
Hands-on experience with observability tools (e.g., Prometheus, Grafana, OpenTelemetry or others)
Strong background in CI/CD pipelines, automation, and DevOps practices
Experience working in global, high-availability SaaS environments
Experience implementing redundancy and disaster recovery scenarios
Excellent teamwork and cross-group collaboration skills
Ability to collaborate with both technical and business professionals
Hands-on experience with Agile Project Development Methodologies
Experience delivering complex technical solutions
Excellent problem-solving, analytical, and communication skills.

Senior Software Engineer – Site Reliability Engineering

Key skills