Technical Product Owner

Role Overview

• Act as a primary point of technical contact for clients, understanding their business needs, and ensuring marketing technology solutions align with their goals
• Conduct regular client meetings to gather feedback, communicate progress, and address any concerns
• Partnering with technical delivery lead, data solution architect, and data analysts to understand data model, create data visualizations and reports.
• Collaborate with stakeholders to define epics, features, and user stories that reflect client and user requirements that align with a client’s technology solution roadmap
• Prioritize and maintain technology solution backlog based on business value, technical dependencies, and client feedback
• Conduct thorough requirements analysis to ensure a deep understanding of client needs
• Create and maintain technical documentation as required, including user stories, acceptance criteria, and other relevant artifacts
• Facilitate Agile ceremonies, including sprint planning, daily stand-ups, sprint demo reviews, and retrospectives, both internally and externally
• Influence cross-functional teams with agile process
• Pivot quickly in response to changing priorities, new information, or delivery challenges, maintaining clarity, momentum, and alignment across stakeholders and the delivery team
• Take accountability for delivery readiness, clarity, and alignment within the team
• Ensure the team is working toward clearly defined outcomes, not just completing tasks
• Anticipate risks, dependencies, and gaps before they impact delivery
• Serve as a leader within the team, guiding priorities, decisions, and communication

Requirements

• 4+ years of professional experience at a client-facing role within technology solution leadership
• Analytic mindset and problem-solving skills
• Exceptional client-facing communication and interpersonal skills
• Strong critical thinking and responsiveness, with the ability to adjust approach based on new information, risks, or shifting delivery realities
• Experience in marketing technology and technical understanding of marketing database, API, back-end integration, analytics, digital front-end experience, marketing automation, and email.
• In-depth knowledge of Agile methodologies and frameworks
• Agile backlog management, including prioritizing and planning
• Ability to collaborate and lead cross-functional teams
• Ability to thrive in a highly collaborative, fast-paced environment where the nature of the work can be varied
• Innate curiosity, happy to dig in proactively and whenever called upon
• Bachelor’s degree in computer science, information systems, marketing, or a related discipline is preferred

Benefits

• Medical, dental, and vision insurance
• Virtual mental health support
• Health Savings and Flexible Spending Accounts (including dependent care)
• Infertility and critical illness benefits
• 401(k) with generous 6–10% employer contribution
• Paid parental leave
• Tuition reimbursement
• Free parking and commuter support