Support QVC and implement processes to meet all quality, productivity, financial, and service goals
Manage variable operations volume, including cycle counting, inventory research and reconciliation, root cause analysis
Ensure compliance with established SOX, departmental and operational procedures and performance goals
Oversee daily operations, ensuring a positive and motivating work environment that reflects QVC's values and commitment to customer service
Assign, prioritize, and review work to meet productivity, quality, and departmental goals
Communicate trends, issues, and solutions to management; proactively address deficiencies and involve staff in finding solutions
Conduct regular staff meetings and feedback sessions, resolving employee questions and supporting performance development
Partner with other departments and managers to improve staffing programs and support continuous improvement projects

Bachelor's degree in Business, Supply Chain, Distribution, Logistics, or a related field, or an equivalent combination of education and experience
2+ years of demonstrated leadership/supervisory experience in a high-volume distribution center environment
Solid understanding of distribution operations, inventory control, and quality assurance processes
Demonstrated ability to lead teams, foster collaboration, and drive results in a fast-paced environment
Proficiency in relevant systems and tools for inventory and distribution management

Fulfillment Inventory Control Area Manager

Key skills