Key skills
SFDCSalesforceCRMCommunicationCollaborationSales
About this role
Role Overview
- Support Sales professionals with renewal and add-on business
- Collaborate with the aligned sales and sales operations team members on specific territory strategies and activities
- Identify upsell opportunities within a given customer base and manage relationship transfers to appropriate sales team members
- Manage specific customers and/or opportunities in collaboration with the aligned members of the sales and operations teams to achieve renewal, retention and upselling goals
- Prepare quotations for incremental sales
- Maintain customer information, track customer outreach and manage pipeline
- Develop professional proposals and other professional communications
- Effectively communicate Lexia’s pedagogy, research, features and benefits
- Conduct ongoing communication and outreach to a defined group of existing customers with the goal of building program awareness, fostering increased usage and earning long term customer commitment
- Connect existing customers to Lexia’s professional learning resources to enhance their program satisfaction
- Communicate with educators and school leaders throughout the customer life cycle
Requirements
- Bachelor’s degree or equivalent experience
- 1
- 3 years of experience in sales, sales support, pipeline management, sales operations, education, or similar role
- Professional and proficient usage of CRM tools, MS Suite, Google Suite. Salesforce.com highly preferred
- Exceptional sales support acumen and experience delivering product presentations to groups and individuals.
Tech Stack
- SFDC
Benefits
- Cambium offers reimbursement to help cover the cost of setting up your home or remote office.