Meets with customers and prospects, face-to-face or remotely as required
Discovers and identifies customer needs and requirements by leading interactive sessions with customers
Expertly describes and demonstrates GTT’s products, services, and capabilities and how they meet customers’ business strategies
Collaboratively designs product and/or services solutions satisfying customer needs and requirements
Creates technical documentation of solution designs, including detailed diagrams capturing solution elements, topology, and key parameters
Works with other sales support roles to ensure solutions are quoted and ordered correctly and accurately
Provides technical support throughout customer lifecycle, including change orders, renewals, upgrades/refreshes, periodic business reviews, etc.

Strong technical understanding of data networking architectures, standards, protocols, and equipment
A minimum of 5 years of professional experience in Telecommunications and/or IT
A minimum of 5 years of experience in Sales / Solutions Architecting
Typically requires a Bachelor’s degree in related field or equivalent experience or training

Solutions Consultant

Key skills