Manage calendar for the Director of Sales & Marketing
Schedule internal sales meetings
Schedule sales demos and prospect meetings
Create and update sales quotes, including new quotes, additions/removals, terminations, and on-premise pricing
Update and resend contract addendums (e.g., adding/removing users)
Assist with contract updates related to price increases (as requested)
Support price increase communications to customers
Assist with follow-up and tracking related to pricing changes
Enter and maintain lead and contact records in CRM
Update opportunity and account information
Perform regular CRM cleanup and data hygiene
Monitor inbound leads and route them to the appropriate sales team members
Update Sales & Marketing L10 scorecard
Prepare weekly and monthly sales reports
Assist with marketing performance reporting
Manage and maintain sales collateral library
Coordinate shipping of sales literature and materials for conferences (if local)
Create shipping labels
Coordinate shipping, pickups, etc.
Support social engagement activities (reposting, liking and sharing company content)

2-5 years of experience in sales administration, sales operations, or a similar administrative role supporting a sales or marketing team
Working with CRM systems and maintaining accurate sales data
Supporting the sales team in quoting, contract updates, and customer communications
Microsoft Office (Outlook, Excel, Teams, etc.)
Strong organizational and time management skills with exceptional attention to detail
Proficiency in Microsoft Office
Experience working with CRM systems (Dynamics, HubSpot, or similar platforms)
Ability to manage multiple priorities and deadlines in a fast-paced environment
Strong written and verbal communication skills

Sales Administrator

Key skills