Lead knowledge transfer activities for the EHR platform supporting healthcare operations.
Document system architecture, business processes, and clinical workflows related to medical health records.
Develop comprehensive knowledge repositories, including process maps, functional documentation, and technical guides.
Analyze and document requirements related to Electronic Health Record (EHR) systems.
Facilitate workshops with clinical and operational stakeholders to capture workflows and system dependencies.
Translate healthcare operational needs into clear functional specifications.
Develop detailed business process models using BPMN.
Create process flow diagrams, workflow documentation, and operational models to represent clinical and administrative processes.
Ensure proper documentation of medical records management, patient data workflows, and regulatory considerations.

5+ years of Business Analysis experience, with senior-level exposure to enterprise IT solutions.
Proven experience working with Electronic Health Record (EHR) or Electronic Medical Record (EMR) systems.
Strong understanding of medical health record processes and clinical workflows.
Experience in knowledge transfer, system documentation, and operational transition.
Ability to write and understand process flow diagrams.
Strong stakeholder management and facilitation skills.
Experience working with healthcare providers, hospitals, or digital health programs.
Preferred: Familiarity with healthcare interoperability standards such as HL7 FHIR.
Must Have: Certification in Business Analysis or Health Informatics (e.g., Australasian Institute of Digital Health CHIA certification).
Good to have: Experience working in Agile or hybrid project delivery environments.

ALL company PERKS AND BENEFITS take effect UPON HIRING!
Personal Development and Travel Opportunities outside the Philippines.
Baby Basket – to welcome your newborn to the ERNI family.
Fruit Basket – boost of vitamins during hospitalization.
Free snacks and coffee in the office.
Free Training with Certifications : Grow with us through technical and non-technical training.
Challenging Projects: participate in various technically challenging projects.
Employee Welfare: guided by a supportive team.
Promotions & Recognition: consistent acknowledgment of your efforts and achievements.
Flexible Hybrid Set-Up: reduce commuting time and have a more flexible work schedule.
Wide range of leisure, summer, family, social, and year-end events.

Senior Business Analyst – EHR, Medical Health Records

Key skills